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COLLECTOR SUPPORT

Report an issue with LastPack

Start with the platform’s official support. If you still need help, send us a factual account and the outcome you’re seeking.

Describe first-hand events. Do not include order numbers, addresses, payment details, passwords or identity documents in this text.

We moderate for relevance, authenticity and privacy, regardless of rating. Your email is not published. How we handle submissions.

What happens next?

Your submission is saved privately for our team to review. Keep the reference shown after submitting. The team may contact you by email for clarification. Nothing is sent to the operator or published automatically.

Publishing your complaint and allowing us to contact the operator are separate, optional permissions. We cannot access your account, reverse a transaction or guarantee a response or resolution. Read our community standards and case statuses.